Frequently Asked Questions

Is there a Mondé retail store location?

Unfortunately, we currently only offer services online. However, we plan to expand to retail locations in the coming future.

 

How long will shipping take?

Domestic orders will take approximately 3-7 days via priority shipping through USPS or UPS. 

International orders will take approximately 7-14 days via USPS First Class Priority. 

 

Why can I only buy one of each product?

Depending on item exclusivity, we receive and sell each product individually.  

 

Can I pick up my online order in person?

We do not offer in-person pickups for online orders.

 

Is there a bundle option for purchases of 2 or more items?

Yes, purchases of multiple items may be bundled.

 

How do I know my product is authentic?

All items are received from verified brand vendors and thoroughly inspected & reviewed by our team of trained authentication experts.